Refund policy

Returns & Refunds Policy

At Evela Co, all sales are final. We do not accept returns, exchanges, or refunds for products purchased through our store.

Please carefully review your order before completing your purchase.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us within 48 hours of receiving your order at hayatullahhausawi@gmail.com.

To help us resolve the issue, please provide:

Your order number
A description of the issue
Clear photos or videos showing the problem

If we determine that the item arrived damaged, defective, or incorrect due to our error, we will provide an appropriate resolution, which may include a replacement item or store credit.